Our client is looking for an Application Support Analyst. This position is for an experienced application support person who enjoys being challenged and providing excellent service to our customers. This is a great opportunity to utilise your technical knowledge of corporate applications and problem solving expertise to ensure disruptions for our customers are minimised when issues occur. Specific responsibilities include:

• Provide immediate and effective response to incidents to facilitate service restoration
• Work directly with customers and vendors to drive the resolution of application issues
• Work with internal and external teams to investigate, determine and implement workarounds to incidents and resolve problems
• Provide excellent customer support through communication with stakeholders and provision of timely customer updates
• Ensure all relevant support documentation is kept up to date.

The location of the role is in Sydney.

You must have the legal right to live and work in the location this job is advertised in.  This means you must have citizenship, residency, or a current work visa.  You must already live in the area, supply a local phone number, and be available for interview at short notice.  You must have excellent communication skills and a high standard of both written and spoken English.

Apply in the first instance by sending your CV to recruitment.manager@hadwinjones.com  referencing the vacancy code listed in the job title.