Our client is looking for a Senior Business Systems Analyst. Responsibilities and essential job functions include but are not limited to the following:

• Acts as contact for all users on system issues or problems. Troubleshoots, identifies and tracks software issues to ensure resolution and keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology and outside service providers based on business unit priorities. Documents and communicates problem resolution
• Analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification. Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects. Assesses benefits to be derived from systems improvements and quantifies impact to business unit
• Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. Provides on-going end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures
• Gathers and documents business requirements. Designs and develops new and improved processes, tools and system enhancements to support business unit requirements. Participates in test plan development. Conducts or coordinates with IT developers to test system fixes, new releases and enhancements, changes and implementations, in order to ensure functionality and user acceptance
• Maintains the integrity and the functionality of business unit systems by performing system and database maintenance. Monitors system performance; analyzes problems and recommends solutions. Monitors usage, practices, trends to identify potential problems. Maintains systems configurations, documentation and procedures, such as user setups, item setups and interface administration for departmental computing or non-enterprise systems
• Researches, designs and schedules standardized reports or creates ad-hoc reports or data queries to support the business unit. Maintains standardized reports currently in production. Maintains a log of completed and ongoing system changes
• Works with IT partners, functional and business systems analysts, customers and vendors on moderately complex projects to coordinate system enhancements. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications.

The location of the role is in Fort Worth.

You must have the legal right to live and work in the location this job is advertised in.  This means you must have citizenship, residency, or a current work visa.  You must already live in the area, supply a local phone number, and be available for interview at short notice.  You must have excellent communication skills and a high standard of both written and spoken English.

Apply in the first instance by sending your CV to recruitment.manager@hadwinjones.com  referencing the vacancy code listed in the job title.