Our client is looking for a Systems Support and Training Specialist. To succeed in this role, you must have extensive systems support experience preferably in the aged care and/or disability sector, excellent communication skills, demonstrated systems testing & change management experience and the ability to inspire and motivate users to effectively utilise the systems to achieve their organisational targets.
The successful applicants will be rewarded with a competitive package including salary packaging and professional development & career opportunities. As an employer who understands the importance of work / life balance, we offer flexible working hours to accommodate study or family priorities.
The main responsibilities of the role include:
- provide effective helpdesk support to Home & Residential Care system users
- user acceptance testing of system upgrades
- supporting staff with updating service & operational data
- developing quality training resources for new and existing users
- maintaining process maps & work instructions along with other key documents
- exploring new and creative ways to bring efficiency and effectiveness in system use
- conducting routine and ad-hoc trainings for users on systems and processes.
The location of the role is in Sydney.
You must have the legal right to live and work in the location this job is advertised in. This means you must have citizenship, residency, or a current work visa. You must already live in the area, supply a local phone number, and be available for interview at short notice. You must have excellent communication skills and a high standard of both written and spoken English.
Apply in the first instance by sending your CV to recruitment.manager@hadwinjones.com referencing the vacancy code listed in the job title.